Services

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We offer a comprehensive clearing solution throughout Southern Africa.

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We are an official registered agent with remover in bond and VAT deferment facilities.

Fully fledged head offices at Beitbridge and Groblersbrug border posts, with highly experienced and professional teams, as well as trusted partners at most borders across Southern Africa, afford us extensive reach and ability to provide turnkey cross-border clearing packages. 

We are able to handle any import or export clearances, warehouse entries, XE entries, ACM manifests as well as RIT (transit clearances) through neighbouring countries. We have highly experienced and dedicated customs operators to navigate complex government regulations and ensure your cargo is cleared correctly and efficiently.  

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Our customs division utilizes teams of seasoned runners who operate 24hrs to ensure trucks move swiftly across the border and avoid unnecessary hassles from officials on the ground. 

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Our office can also handle:

•  Cash disbursement and facilitation services for transporters 

• Permits; CVG’s, Insurances, EMA and Port health arrangement

• SADC generation in house

• Phytosanitary certificate collection

• Road manifests  

 

We employ newly developed, sophisticated tracking software that captures and monitors all processes around the clearing of a load, from the moment documents are received for clearance all the way through until truck Exit from the border. 

Our tracking system is automated and highly effective, further improving efficiency, accuracy and reducing human error significantly. The program and information therein is managed closely by our specialist tracking operators to ensure your entries move smoothly through the clearing procedure with minimal issues and delays.

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Comprehensive reports are sent out twice daily, as well as extensive information being available on request:

• Clearance status

• Foreign agent status

• Customs issues/ delays/ stops/ queries

• SADC status 

• EDI releases

• Administrative issues (incomplete/erroneous docs)

• Truck monitoring and Entry/Exit notifications

• Any other factors influencing clearance are tracked, reported and managed. 

 

Coming soon - Web portal to enable clients direct access to their information and clearance status with customs at any time.

Bear in mind that we are constantly striving to satisfy our clients’ needs, and any additional services you may require can be included in a tailor-made service package.

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